First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

Dispatcher - West Toronto, ON

Company: First Student
Location: West Toronto, Ontario
Job Type: Full-Time
Industry: Transportation / School Bus Services

About First Student

At First Student, we are proud to serve communities across Canada by providing safe, reliable, and efficient school transportation. Our team is passionate about making a difference in the lives of students and families every day.

Job Summary

We are currently seeking a Dispatcher to join our team in West Toronto. The Dispatcher plays a key role in ensuring the smooth daily operation of our school bus routes by coordinating drivers, vehicles, and schedules. This position requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities

• Coordinate and dispatch drivers for daily routes and field trips.
• Monitor route performance and make real-time adjustments as needed.
• Communicate effectively with drivers, school officials, and management.
• Maintain accurate records of driver assignments, absences, and incidents.
• Assist with scheduling, route planning, and coverage for absences.
• Respond to emergencies and service disruptions with professionalism.
• Support driver recruitment and training efforts as needed.

Qualifications

• High school diploma or equivalent; post-secondary education is an asset.
• Previous experience in dispatch, transportation, or logistics preferred.
• Strong communication and problem-solving skills.
• Ability to work under pressure and manage multiple priorities.
• Proficiency with scheduling software and Microsoft Office.
• Knowledge of the Toronto area is a plus.

What We Offer

• Competitive hourly wage.
• Comprehensive benefits package.
• Opportunities for growth and advancement.
• Supportive team environment.
• Making a meaningful impact in your community.

Apply today and help keep our communities moving safely!