Job type:

Full Time

Resume required:

Yes

Street Address:

191 Rosa Parks St Suite 800 Cincinnati, OH 45202 United States of America

Posted date:

2025-10-09

Full job description:

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

The Junior Engineer's role is to assist in designing, configuring, and troubleshooting technology solutions, under the guidance of senior team members. This includes learning to code, document, and provide initial support while gaining hands-on experience in infrastructure and application development.

Major Responsibilities

• Engineer, design, configure, deploy and troubleshoots technologies.
• Research, document, and implement solutions.
• Monitor performance, correct mistakes, identify areas for improvement, and general debugging.
• Develop and maintain end-user documentation, manuals, guidelines, and run books.
• Liaise with vendors for prompt rectification of any problems or emergencies.
• Provide estimates on work effort.
• Address incidents and provide ongoing support.
• Assisting senior engineers, troubleshooting technical issues, and providing support in various IT projects.
• Technical Support: Provide technical assistance to senior engineers, perform routine engineering tasks, and assist in troubleshooting.
• Documentation: Create and maintain engineering documentation, including drawings, specifications, and reports.
• Data Analysis: Assist in data analysis and interpretation to support engineering projects and decision-making.

Minimum Education or Certifications Required

• BS/BA in IT, Computer Science, Engineering, Management, or other related area, or equivalent experience.

Minimum Experience or Skills Required

• 1+ years' experience with one or more technologies.
• Hands-on experience troubleshooting issues.
• Strong analytical and problem-solving skills.
• Strong interpersonal skills.
• Strong written and oral communication skills.
• Customer-focused mindset.
• Attention to detail.
• Able to learn, understand and apply new technologies.
• Operates with direct supervision.
• Basic knowledge of IT concepts, familiarity with relevant programming languages, and problem-solving abilities.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.

Job reference:

JR11563