Dispatcher

Caledon East, Ontario, CA

Job type:

Full Time

Resume required:

Yes

Street Address:

12117 Airport Road Caledon East, ON L0N 1E0 Canada

Posted date:

2025-10-24

Full job description:

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

Dispatcher - CALEDON EAST, ON

Overview:

At First Student, Dispatchers are a key part of our commitment to safety and customer service. The Dispatcher ensures on-time performance of routes, manages communications, and supports drivers and monitors.

Responsibilities:

Oversee all bus routes and scheduling
Counsel and coach drivers and monitors
Handle heavy phone and radio traffic
Receive and report scheduling and driver complaints to the Operations Supervisor or Contract Manager
Act as the primary communication liaison with contracted customers
May manage charter reservations, billing, or driver payroll
Provide solutions to drop-off and pick-up issues
Perform back-up driver duties or clerical tasks as needed
Complete special project assignments
Assist in supervising day-to-day operations

Requirements:

3-5 years of experience
High school diploma or equivalent
Basic knowledge of radio dispatch equipment
Strong communication and customer service skills
Ability to work under time constraints and meet deadlines
Previous experience in terminal operations, dispatch, or as a driver
Computer literacy

Why Join Us?

Competitive pay and benefits
Supportive team environment
Opportunities for growth and advancement
Make a difference in your community

Apply Now!

Job reference:

JR11722

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Full job description:

First for a reason:

Dispatcher - CALEDON EAST, ON

Overview:

Responsibilities:

Oversee all bus routes and scheduling

Counsel and coach drivers and monitors

Handle heavy phone and radio traffic

Receive and report scheduling and driver complaints to the Operations Supervisor or Contract Manager

Act as the primary communication liaison with contracted customers

May manage charter reservations, billing, or driver payroll

Provide solutions to drop-off and pick-up issues

Perform back-up driver duties or clerical tasks as needed

Complete special project assignments

Assist in supervising day-to-day operations

Requirements:

3-5 years of experience

High school diploma or equivalent

Basic knowledge of radio dispatch equipment

Strong communication and customer service skills

Ability to work under time constraints and meet deadlines

Previous experience in terminal operations, dispatch, or as a driver

Computer literacy

Why Join Us?

Competitive pay and benefits

Supportive team environment

Opportunities for growth and advancement

Make a difference in your community

Apply Now!

Job reference:

JR11722